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Jasmine T. C. Tung
Publication Activity (10 Years)
Years Active: 2014-2015
Publications (10 Years): 1
Top Topics
Customer Service
Business Processes
Inter Organizational
Learning Activities
Top Venues
CSCWD
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Publications
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Amy J. C. Trappey
,
Jasmine T. C. Tung
,
Charles V. Trappey
,
Tong-Mei Wang
,
Mark Y. L. Tang
Computer Supported ontology-based patent analysis considering business processes and strategic patent portfolio management.
CSCWD
(2015)
Charles V. Trappey
,
Peter Smith
,
Shelby Trappey
,
Lynn W. L. Chen
,
Jasmine T. C. Tung
Using the collective intelligence of sports fans to improve professional football league customer service.
CSCWD
(2014)