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Scott Schanke
ORCID
Publication Activity (10 Years)
Years Active: 2021-2022
Publications (10 Years): 2
Top Topics
Software Agents
Call Center
Website
Information Sharing
Top Venues
HICSS
Inf. Syst. Res.
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Publications
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Scott Schanke
,
Gordon Burtch
,
Gautam Ray
Dynamic Voice Clones Elicit Consumer Trust.
HICSS
(2022)
Scott Schanke
,
Gordon Burtch
,
Gautam Ray
Estimating the Impact of "Humanizing" Customer Service Chatbots.
Inf. Syst. Res.
32 (3) (2021)