Ruiqian Yang

Publication Activity (10 Years)

Years Active: 2022-2023
Publications (10 Years): 2

Top Topics

Online Consumer

Purchase Intention

Customer Service

Social Influence

Top Venues

Inf. Technol. People

Publications

Ruiqian Yang, Shizhong Ai, Na Li, Rong Du, Weiguo Fan
The influence of social Q&A systems on consumers' purchase intention: an empirical study based on Taobao's "Ask Everyone". Inf. Technol. People 36 (2) (2023)
Yimeng Qi, Rong Du, Ruiqian Yang
Consumers' Trust Mechanism and Trust Boundary on Humanizing Customer Service Chatbots in E-commerce. HCI (26) (2022)