Richard B. Chase

Publication Activity (10 Years)

Years Active: 1981-2000
Publications (10 Years): 0

Publications

Andreas C. Soteriou, Richard B. Chase
A Robust Optimization Approach for Improving Service Quality. Manuf. Serv. Oper. Manag. 2 (3) (2000)
Richard B. Chase
The Customer Contact Approach to Services: Theoretical Bases and Practical Extensions. Oper. Res. 29 (4) (1981)