Miguel A. Truffa M.

Publication Activity (10 Years)

Years Active: 2017-2017
Publications (10 Years): 1

Top Topics

Customer Satisfaction

Conceptual Model

Top Venues

Publications

Hernan E. Villanueva A., Alireza Faed, Miguel A. Truffa M.
Knowledge Model to Manage Customer Satisfaction Based on Claims. ICEBE (2017)