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Michel Matijacic
Publication Activity (10 Years)
Years Active: 2013-2014
Publications (10 Years): 0
Top Topics
Customer Satisfaction
Sample Points
Service Requirements
Objective Function
Top Venues
MKWI
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Publications
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Michel Matijacic
,
Gerald Däuble
,
Michael Fellmann
,
Deniz Özcan
,
Markus Nüttgens
,
Oliver Thomas
Informationsbedarfe und -bereitstellung in technischen Serviceprozessen: EineBestandsaufnahme unterstützender IT-Systeme am Point of Service.
MKWI
(2014)
Michael Fellmann
,
Deniz Özcan
,
Michel Matijacic
,
Gerald Däuble
,
Michael Schlicker
,
Oliver Thomas
,
Markus Nüttgens
Towards a Mobile Technical Customer Service Support Platform.
MobiWIS
(2013)
Michel Matijacic
,
Michael Fellmann
,
Deniz Özcan
,
Friedemann Kammler
,
Markus Nüttgens
,
Oliver Thomas
Elicitation and Consolidation of Requirements for Mobile Technical Customer Services Support Systems - A Multi-Method Approach.
ICIS
(2013)