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Mathias Hansson
Publication Activity (10 Years)
Years Active: 2021-2021
Publications (10 Years): 1
Top Topics
User Oriented
Government Agencies
Process Mining
Event Logs
Top Venues
BPM Industry Forum
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Publications
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Mathias Hansson
,
Kristin Angel
,
Felix Mannhardt
,
Knut Kvale
How Can a Service Provider Utilize Process Mining on Customer Journeys to Gain Actionable Insights for Service Delivery Improvements?
BPM Industry Forum
(2021)