Mary L. Hardzinski

Publication Activity (10 Years)

Years Active: 1995-2015
Publications (10 Years): 1

Top Topics

Service Quality

Competitive Environment

Human Computer Interaction

Top Venues

Int. J. Speech Technol.

Publications

James R. Lewis, Mary L. Hardzinski
Investigating the psychometric properties of the Speech User Interface Service Quality questionnaire. Int. J. Speech Technol. 18 (3) (2015)
Robert W. Bossemeyer, Mary L. Hardzinski
Talking Call Waiting: An Application of Text-to-Speech. Int. J. Speech Technol. 4 (1) (2001)
Robert M. Schumacher Jr., Mary L. Hardzinski, Amy L. Schwartz
Increasing the Usability of Interactive Voice Response Systems: Research and Guidelines for Phone-Based Interfaces. Hum. Factors 37 (2) (1995)