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Mark Jerome Cruz
ORCID
Publication Activity (10 Years)
Years Active: 2024-2024
Publications (10 Years): 2
2025
2016
Top Topics
2025
2016
Question Answering
2025
2016
Qa Clef
2025
2016
Passage Retrieval
2025
2016
Customer Service
Top Venues
CoRR
SIGIR
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Publications
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Zhentao Xu
,
Mark Jerome Cruz
,
Matthew Guevara
,
Tie Wang
,
Manasi Deshpande
,
Xiaofeng Wang
,
Zheng Li
Retrieval-Augmented Generation with Knowledge Graphs for Customer Service Question Answering.
SIGIR
(2024)
Zhentao Xu
,
Mark Jerome Cruz
,
Matthew Guevara
,
Tie Wang
,
Manasi Deshpande
,
Xiaofeng Wang
,
Zheng Li
Retrieval-Augmented Generation with Knowledge Graphs for Customer Service Question Answering.
CoRR
(2024)