Lorentsa Gkinko

Publication Activity (10 Years)

Years Active: 2021-2023
Publications (10 Years): 6

Top Topics

Human Resources

Future Directions

Top Venues

Inf. Technol. People

Int. J. Inf. Manag.

Publications

Lorentsa Gkinko, Amany R. Elbanna
The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users. Int. J. Inf. Manag. 69 (2023)
Lorentsa Gkinko, Amany R. Elbanna
AI chatbots sociotechnical research: An overview and future directions. STPIS (2022)
Lorentsa Gkinko, Amany R. Elbanna
Good Morning Chatbot, Do I Have Any Meetings Today? Investigating Trust in AI Chatbots in a Digital Workplace. TDIT (2022)
Lorentsa Gkinko, Amany R. Elbanna
Hope, tolerance and empathy: employees' emotions when using an AI-enabled chatbot in a digitalised workplace. Inf. Technol. People 35 (6) (2022)
Lorentsa Gkinko, Amany R. Elbanna
AI in the Workplace: Exploring Chatbot Use and Users' Emotions. I3E (2021)
Lorentsa Gkinko, Amany R. Elbanna
Chatbots at Work: A Taxonomy of the Use of Chatbots in the Workplace. I3E (2021)