The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users.
Lorentsa GkinkoAmany R. ElbannaPublished in: Int. J. Inf. Manag. (2023)
Keyphrases
- artificial intelligence
- expert systems
- case based reasoning
- lecture notes in artificial intelligence
- ai community
- user interface
- recommender systems
- computational intelligence
- knowledge based systems
- machine learning
- end users
- multi modal
- john mccarthy
- ai methods
- novice users
- knowledge representation and reasoning
- information systems
- ai systems
- user groups
- information sources
- information retrieval