Laurence Mukankusi

Publication Activity (10 Years)

Years Active: 2008-2011
Publications (10 Years): 0

Publications

Assion Lawson-Body, Lori Willoughby, Laurence Mukankusi, Kinvi Logossah
The Critical Success Factors for Public Sector CRM Implementation. J. Comput. Inf. Syst. 52 (2) (2011)
Assion Lawson-Body, Jared Keengwe, Laurence Mukankusi, Abdou Illia, Glen Miller
E-Government Service Delivery Performance: An Adaptation of the Balanced Scorecard to the Public Sector. J. Electron. Commer. Organ. 6 (2) (2008)