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Kaining Yan
ORCID
Publication Activity (10 Years)
Years Active: 2021-2023
Publications (10 Years): 2
Top Topics
Information Technology
Enterprise Architecture
Customer Loyalty
Social Media
Top Venues
IEEE Trans. Engineering Management
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Publications
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Gang Li
,
Kaining Yan
,
Zelong Wei
,
T. C. Edwin Cheng
Can Servitization Enhance Customer Loyalty? The Roles of Organizational IT, Social Media, and Service-Oriented Corporate Culture.
IEEE Trans. Engineering Management
70 (1) (2023)
Kaining Yan
,
T. C. Edwin Cheng
,
Gang Li
,
Zelong Wei
Overcoming the Service Paradox by Leveraging Organizational Design and Cultural Factors: A Combined Configuration and Contingency Approach.
IEEE Trans. Engineering Management
68 (2) (2021)