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Overcoming the Service Paradox by Leveraging Organizational Design and Cultural Factors: A Combined Configuration and Contingency Approach.

Kaining YanT. C. Edwin ChengGang LiZelong Wei
Published in: IEEE Trans. Engineering Management (2021)
Keyphrases
  • information systems
  • information technology
  • knowledge based systems
  • real time
  • artificial intelligence
  • web services
  • case study
  • digital libraries
  • evolutionary algorithm
  • conceptual model
  • design space