Josep Llach

Publication Activity (10 Years)

Years Active: 2010-2022
Publications (10 Years): 4

Top Topics

Customer Loyalty

Manufacturing Industry

Subjective Norm

Service Quality

Top Venues

Ind. Manag. Data Syst.

Int. J. Inf. Manag.

Int. J. Serv. Technol. Manag.

Publications

Antonio Sartal, Josep Llach, Fernando León-Mateos
"Do technologies really affect that much? exploring the potential of several industry 4.0 technologies in today's lean manufacturing shop floors". Oper. Res. 22 (5) (2022)
Xavier Amores Bravo, Anna Arbussà, Andrea Bikfalvi, Josep Llach, Marc Saez
Innovative behaviour and the performance of technology-based knowledge-intensive business services: an empirical study. Int. J. Serv. Technol. Manag. 26 (1) (2020)
Frederic Marimon, Josep Llach, María del Mar Alonso-Almeida, Marta Mas Machuca
CC-Qual: A holistic scale to assess customer perceptions of service quality of collaborative consumption services. Int. J. Inf. Manag. 49 (2019)
Josep Llach, María del Mar Alonso-Almeida, Jordi Martí, Alfredo Rocafort
Effects of quality management on hospitality performance in different contexts. Ind. Manag. Data Syst. 116 (5) (2016)
María del Mar Alonso-Almeida, Merce Bernardo, Josep Llach, Frederic Marimon Viadiu
Building loyalty through functional and hedonic quality. Ind. Manag. Data Syst. 114 (3) (2014)
Josep Llach, Frederic Marimon Viadiu, Merce Bernardo
ISO 9001 diffusion analysis according to activity sectors. Ind. Manag. Data Syst. 111 (2) (2010)