Jesse W. J. Weltevreden

Publication Activity (10 Years)

Years Active: 2018-2020
Publications (10 Years): 2

Top Topics

Social Networking

Customer Service

Customer Behavior

Online Retailers

Top Venues

Int. J. Electron. Commer.

Publications

Joris Demmers, Jesse W. J. Weltevreden, Willemijn M. van Dolen
Consumer Engagement with Brand Posts on Social Media in Consecutive Stages of the Customer Journey. Int. J. Electron. Commer. 24 (1) (2020)
Joris Demmers, Willemijn M. van Dolen, Jesse W. J. Weltevreden
Handling Consumer Messages on Social Networking Sites: Customer Service or Privacy Infringement? Int. J. Electron. Commer. 22 (1) (2018)