Jeffrey Spiess

Publication Activity (10 Years)

Years Active: 2014-2014
Publications (10 Years): 0

Top Topics

Multiple Layers

Data Management

Top Venues

Bell Labs Tech. J.

Publications

Jeffrey Spiess, Yves T'Joens, Raluca Dragnea, Peter Spencer, Laurent Philippart
Using Big Data to Improve Customer Experience and Business Performance. Bell Labs Tech. J. 18 (4) (2014)
Sining Chen, Tin Kam Ho, Avinash Vyas, Jin Cao, Jeffrey Spiess
A Multi-Layer Dynamic Model for Customer Experience Analytics. Bell Labs Tech. J. 18 (4) (2014)