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Jean-Pierre Lévy-Mangin
Publication Activity (10 Years)
Years Active: 2015-2016
Publications (10 Years): 2
Top Topics
Switching Costs
Business Opportunities
Customer Satisfaction
Prior Studies
Top Venues
Int. J. Mob. Commun.
Comput. Hum. Behav.
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Publications
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Cristina Calvo-Porral
,
Jean-Pierre Lévy-Mangin
The influence of switching costs and satisfaction on loyalty towards smartphone service providers.
Int. J. Mob. Commun.
14 (4) (2016)
Cristina Calvo-Porral
,
Jean-Pierre Lévy-Mangin
Switching behavior and customer satisfaction in mobile services: Analyzing virtual and traditional operators.
Comput. Hum. Behav.
49 (2015)