Jason Fama

Publication Activity (10 Years)

Years Active: 2002-2003
Publications (10 Years): 0

Publications

Vijay Mehrotra, Jason Fama
Call center simulations: call center simulation modeling: methods, challenges, and opportunities. WSC (2003)
Alex S. Fukunaga, Ed Hamilton, Jason Fama, David Andre, Ofer Matan, Illah R. Nourbakhsh
Staff Scheduling for Inbound Call Centers and Customer Contact Centers. AAAI/IAAI (2002)
Alex S. Fukunaga, Ed Hamilton, Jason Fama, David Andre, Ofer Matan, Illah R. Nourbakhsh
Staff Scheduling for Inbound Call and Customer Contact Centers. AI Mag. 23 (4) (2002)