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Ed Hamilton
Publication Activity (10 Years)
Years Active: 2002-2002
Publications (10 Years): 0
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Publications
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Alex S. Fukunaga
,
Ed Hamilton
,
Jason Fama
,
David Andre
,
Ofer Matan
,
Illah R. Nourbakhsh
Staff Scheduling for Inbound Call Centers and Customer Contact Centers.
AAAI/IAAI
(2002)
Alex S. Fukunaga
,
Ed Hamilton
,
Jason Fama
,
David Andre
,
Ofer Matan
,
Illah R. Nourbakhsh
Staff Scheduling for Inbound Call and Customer Contact Centers.
AI Mag.
23 (4) (2002)