Fernando Antonio de Melo Pereira

Publication Activity (10 Years)

Years Active: 2015-2019
Publications (10 Years): 1

Top Topics

Customer Service

Public Organizations

Digital Resources

Customer Satisfaction

Top Venues

Int. J. Serv. Technol. Manag.

Comput. Hum. Behav.

Publications

Renato Fonseca Alves De Andrade, Carlos Roberto Camello Lima, Fernando Antonio de Melo Pereira
Brazilian newspaper management on the internet: a study about acceptance, impacts, and opportunities in the digital environment. Int. J. Serv. Technol. Manag. 25 (2) (2019)
Fernando Antonio de Melo Pereira, Anatália Saraiva Martins Ramos, Maria Aparecida Gouvêa, Marconi Freitas da Costa
Satisfaction and continuous use intention of e-learning service in Brazilian public organizations. Comput. Hum. Behav. 46 (2015)