Fengxin Jiang

Publication Activity (10 Years)

Years Active: 2021-2024
Publications (10 Years): 2

Top Topics

Chat Conversations

Online Retailers

Customer Loyalty

Service Platform

Top Venues

Publications

Lingfeng Dong, Zhongsheng Hua, Liqiang Huang, Ting Ji, Fengxin Jiang, Guangzhu Tan, Jie Zhang
The impacts of live chat on service-product purchase: Evidence from a large online outsourcing platform. Inf. Manag. 61 (3) (2024)
Wenqiang Liu, Junfeng Hu, Fengxin Jiang, Bing Gong, Xiaolong Deng, Yongjiang Xu
Analysis and Optimization of Interior Noise Based on Transfer Path Analysis. ICIRA (2) (2021)