Erin Steffes

Publication Activity (10 Years)

Years Active: 2013-2013
Publications (10 Years): 0

Top Topics

Relationship Management

Risk Evaluation

Top Venues

Eur. J. Oper. Res.

Publications

Shweta Singh, B. P. S. Murthi, Erin Steffes
Developing a measure of risk adjusted revenue (RAR) in credit cards market: Implications for customer relationship management. Eur. J. Oper. Res. 224 (2) (2013)