Login / Signup
Edward M. L. Peters
Publication Activity (10 Years)
Years Active: 2010-2013
Publications (10 Years): 0
Top Topics
Galois Lattices
Conceptual Clustering
Customer Churn
Process Mining
Top Venues
ICDM Workshops
ICFCA
</>
Publications
</>
Edward M. L. Peters
,
Guido Dedene
,
Jonas Poelmans
Understanding Service Quality and Customer Churn by Process Discovery for a Multi-National Banking Contact Center.
ICDM Workshops
(2013)
Edward M. L. Peters
,
Guido Dedene
,
Jonas Poelmans
Empirical Discovery of Potential Value Leaks in Processes by Means of Formal Concept Analysis.
ICDM Workshops
(2013)
Edward M. L. Peters
Processes Are Concepts, Aren't They?
ICFCA
(2012)
Jonas Poelmans
,
Guido Dedene
,
Gerda Verheyden
,
Herman Van der Mussele
,
Stijn Viaene
,
Edward M. L. Peters
Combining Business Process and Data Discovery Techniques for Analyzing and Improving Integrated Care Pathways.
ICDM
(2010)