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Digvijay Ingle
Publication Activity (10 Years)
Years Active: 2022-2023
Publications (10 Years): 5
Top Topics
Visual Features
Chat Conversations
Churn Prediction
Human Generated
Top Venues
INTERSPEECH
CoRR
BlackboxNLP@EMNLP
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Publications
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Digvijay Ingle
,
Ayush Kumar
,
Jithendra Vepa
Listening To Silences In Contact Center Conversations Using Textual Cues.
INTERSPEECH
(2023)
Varun Nathan
,
Ayush Kumar
,
Digvijay Ingle
,
Jithendra Vepa
Towards Probing Contact Center Large Language Models.
CoRR
(2023)
Rishabh Kumar Tripathi
,
Digvijay Ingle
,
Ayush Kumar
,
Cijo George
,
Jithendra Vepa
COnVoy: A Contact Center Operated Pipeline for Voice of Customer Discovery.
INTERSPEECH
(2023)
Digvijay Ingle
,
Ayush Kumar
,
Krishnachaitanya Gogineni
,
Jithendra Vepa
Real-Time Monitoring of Silences in Contact Center Conversations.
INTERSPEECH
(2022)
Digvijay Ingle
,
Rishabh Kumar Tripathi
,
Ayush Kumar
,
Kevin Patel
,
Jithendra Vepa
Investigating the Characteristics of a Transformer in a Few-Shot Setup: Does Freezing Layers in RoBERTa Help?
BlackboxNLP@EMNLP
(2022)