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Cijo George
Publication Activity (10 Years)
Years Active: 2012-2023
Publications (10 Years): 7
Top Topics
Search Engine
Assessment Tool
Fault Tolerance
Summary Generation
Top Venues
INTERSPEECH
IEEE Trans. Computers
MSST
CloudCom
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Publications
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Varun Nathan
,
Devashish Deshpande
,
Ayush Kumar
,
Cijo George
,
Jithendra Vepa
What questions are my customers asking?: Towards Actionable Insights from Customer Questions in Contact Center Calls.
INTERSPEECH
(2023)
Anup Pattnaik
,
Tanay Narshana
,
Aashraya Sachdeva
,
Cijo George
,
Jithendra Vepa
CauSE: Causal Search Engine for Understanding Contact-Center Conversations.
INTERSPEECH
(2023)
Suraj Agrawal
,
Aashraya Sachdeva
,
Soumya Jain
,
Cijo George
,
Jithendra Vepa
Cross-lingual/Cross-channel Intent Detection in Contact-Center Conversations.
INTERSPEECH
(2023)
Aashraya Sachdeva
,
Sai Nishanth Padala
,
Anup Pattnaik
,
Varun Nathan
,
Cijo George
,
Ayush Kumar
,
Jithendra Vepa
Tailored Real-Time Call Summarization System for Contact Centers.
INTERSPEECH
(2023)
Rishabh Kumar Tripathi
,
Digvijay Ingle
,
Ayush Kumar
,
Cijo George
,
Jithendra Vepa
COnVoy: A Contact Center Operated Pipeline for Voice of Customer Discovery.
INTERSPEECH
(2023)
Rukma Talwadker
,
Cijo George
Yodea: Workload Pattern Assessment Tool for Cloud Migration.
CloudCom
(2018)
Cijo George
,
Sathish S. Vadhiyar
Fault Tolerance on Large Scale Systems using Adaptive Process Replication.
IEEE Trans. Computers
64 (8) (2015)
Vipul Mathur
,
Cijo George
,
Jayanta Basak
Anode: Empirical detection of performance problems in storage systems using time-series analysis of periodic measurements.
MSST
(2014)
Cijo George
,
Sathish S. Vadhiyar
ADFT: An Adaptive Framework for Fault Tolerance on Large Scale Systems using Application Malleability.
ICCS
(2012)