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Cross-lingual/Cross-channel Intent Detection in Contact-Center Conversations.
Suraj Agrawal
Aashraya Sachdeva
Soumya Jain
Cijo George
Jithendra Vepa
Published in:
INTERSPEECH (2023)
Keyphrases
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cross lingual
cross channel
machine translation
cross lingual information retrieval
language modeling
free riding
information retrieval
text classification
machine learning
transfer learning
feature selection
active learning
language model
document clustering
news articles