Dharminder Kumar Batra

Publication Activity (10 Years)

Years Active: 2017-2017
Publications (10 Years): 1

Top Topics

Customer Satisfaction

Competitive Environment

Service Quality

Customer Support

Top Venues

Int. J. Serv. Sci. Manag. Eng. Technol.

Publications

Rajat Gera, Sanjiv Mittal, Dharminder Kumar Batra, B. Prasad
Evaluating the Effects of Service Quality, Customer Satisfaction, and Service Value on Behavioral Intentions with Life Insurance Customers in India. Int. J. Serv. Sci. Manag. Eng. Technol. 8 (3) (2017)