Claudia Valeria Cruz Orellan

Publication Activity (10 Years)

Years Active: 2010-2011
Publications (10 Years): 0

Publications

Fu-ren Lin, Rung-Wei Po, Claudia Valeria Cruz Orellan
Mining purchasing decision rules from service encounter data of retail chain stores. Inf. Syst. E Bus. Manag. 9 (2) (2011)
Fu-ren Lin, Rung-Wei Po, Claudia Valeria Cruz Orellan
Learning Service Experience from the Service Encounter of a Retailing Chain Storefront. HICSS (2010)