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Christopher Peter Kaatz
Publication Activity (10 Years)
Years Active: 2017-2017
Publications (10 Years): 1
Top Topics
Customer Loyalty
Online Shopping
Competitive Environment
Service Quality
Top Venues
ICIS
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Publications
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Christopher Peter Kaatz
,
Christian Brock
,
Markus Blut
Developing a Conceptualization of Mobile Service Quality.
ICIS
(2017)