Chien-Ta Ho

Publication Activity (10 Years)

Years Active: 2006-2019
Publications (10 Years): 2

Top Topics

Incident Management

Service Quality

Subjective Norm

Customer Satisfaction

Top Venues

J. Organ. End User Comput.

Ind. Manag. Data Syst.

Publications

Chung-Lun Wei, Chien-Ta Ho
Exploring Signaling Roles of Service Providers' Reputation and Competence in Influencing Perceptions of Service Quality and Outsourcing Intentions. J. Organ. End User Comput. 31 (1) (2019)
Chien-Ta Ho, Chung-Lun Wei
Effects of outsourced service providers' experiences on perceived service quality: A signaling theory framework. Ind. Manag. Data Syst. 116 (8) (2016)
Chien-Ta Ho
Measuring bank operations performance: an approach based on Grey Relation Analysis. J. Oper. Res. Soc. 57 (4) (2006)