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Do you Feel a Connection? How Human-like Design of Conversational Agents Influences Donation Behavior.
Johannes Bührke
Alfred Benedikt Brendel
Sascha Lichtenberg
Stephan Diederich
Stefan Morana
Published in:
Wirtschaftsinformatik (2021)
Keyphrases
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conversational agents
underlying assumptions
design process
design principles
human behavior
machine learning
artificial intelligence