Website redesign and testing with a usability consultant: lessons learned.
Robert L. TolliverDavid S. CarterSuzanne E. ChapmanPhillip M. EdwardsJeanie E. FisherAnnette L. HainesLana E. KrolikowskiRebecca M. PricePublished in: OCLC Syst. Serv. (2005)
Keyphrases
- lessons learned
- website
- usability evaluation
- usability testing
- future directions
- case study
- heuristic evaluation
- website design
- usability issues
- web design
- participatory design
- business process
- test cases
- usability problems
- web content
- user experience
- design science
- web pages
- web users
- strengths and weaknesses
- design process
- decision support system
- trade off
- user centered
- e learning