Teleoperated Robot Acting Autonomous for Better Customer Satisfaction.
Jun BabaSong SichaoJunya NakanishiItaru KuramotoKohei OgawaYuichiro YoshikawaHiroshi IshiguroPublished in: CHI Extended Abstracts (2020)
Keyphrases
- customer satisfaction
- robotic systems
- robotic arm
- autonomous learning
- service quality
- autonomous navigation
- service robots
- mobile robot
- force feedback
- human robot interaction
- semi autonomous
- vision system
- online shopping
- customer reviews
- search and rescue
- user satisfaction
- customer service
- autonomous robots
- motion planning
- humanoid robot
- visual feedback
- multi robot
- degrees of freedom
- internal representations
- path planning
- product design
- marketing strategies
- customer retention
- visual servoing
- database
- end effector
- autonomous vehicles
- human operators
- internet banking
- autonomous underwater vehicles
- master slave
- information quality
- robot control
- position and orientation
- competitive advantage
- virtual reality
- decision makers
- information systems
- databases