Citizens' Trust Measurement in Smart Government Services.
Fera Tri HartantiJemal H. AbawajyMorshed U. ChowdhuryWervyan ShalannandaPublished in: IEEE Access (2021)
Keyphrases
- government services
- security services
- e government
- digital government
- measurement model
- cross border
- internet access
- public administration
- developing countries
- trust model
- critical factors
- government agencies
- counter terrorism
- public sector
- service delivery
- digital divide
- information technology
- information systems
- online services
- computer science