Transferring workers' knowledge into the information system: a case of recommendation system for supplier selection in e-procurement service company.
Gwangjae JungSeonyoung ShimPublished in: ICEC (2011)
Keyphrases
- supplier selection
- information systems
- supply chain
- knowledge management
- group decision making
- customer service
- domain knowledge
- web services
- information technology
- case study
- lot sizing
- expert systems
- objective function
- service providers
- case base
- knowledge base
- decision making
- genetic algorithm
- knowledge workers
- supply chain management
- collaborative filtering
- recommender systems