A Matter of Trust and Emotions: a Complexity Theory Approach to Explain the Adoption of eGovernment Services.
Panos E. KourouthanassisIlias O. PappasCleopatra BardakiMichail N. GiannakosPublished in: ECIS (2016)
Keyphrases
- e government
- complexity theory
- service delivery
- government services
- public services
- electronic government
- governmental organizations
- public sector
- theoretical basis
- computational geometry
- government websites
- trust model
- digital government
- public administration
- web services
- service providers
- service oriented
- end to end
- government agencies
- government information
- service discovery
- life cycle
- information sharing
- strategic planning
- computer vision
- mobile technologies
- ubiquitous computing
- knowledge management
- case study
- artificial intelligence
- inter organizational
- quadtree
- training samples
- software engineering
- public organizations