Supply Chain Quality Improvement Based on Customer Compliance.
Rene MaasEduard ShevtshenkoTatjana KaraulovaPublished in: DoCEIS (2023)
Keyphrases
- quality improvement
- supply chain
- customer demand
- supply chain management
- quality assurance
- inventory management
- bullwhip effect
- service level
- customer service
- electronic commerce
- lead time
- customer orders
- operating costs
- supplier selection
- quality control
- inventory control
- decision making
- call center
- quantity discount
- rfid technology
- customer satisfaction
- cost savings
- product quality
- stackelberg game
- revenue sharing
- pricing model
- dynamic pricing
- information technology