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Pathology the Internet Banking Service Quality Using Failure Mode and Effect Analysis in Interval-Valued Intuitionistic Fuzzy Environment.

Hossein Sayyadi TooranlooArezoo Sadat Ayatollah
Published in: Int. J. Fuzzy Syst. (2017)
Keyphrases
  • service quality
  • customer satisfaction
  • internet banking
  • real time
  • failure modes
  • information systems
  • data analysis
  • data warehouse
  • user satisfaction
  • negative impact