Digital Government and User Experience: how the combination of evaluation methods can contribute to the improvement of m-gov applications.
Diogo MeloTalita da SilvaIngrid MonteiroAndréia Libório SampaioCarolina MeirelesLeonara BrazGeórgia CruzDavi VasconcelosPublished in: SBSI (2022)
Keyphrases
- user experience
- digital government
- evaluation methods
- evaluation methodology
- evaluation method
- north america
- user behavior
- e government
- data collection
- evaluation criteria
- researchers and practitioners
- social sciences
- user interaction
- electronic government
- end users
- user interface
- user engagement
- birds of a feather session
- evaluation metrics
- nsf funded
- public sector
- neural network
- user centred evaluation
- user perceptions
- case study
- evaluation measures
- national science foundation
- test collection
- artificial neural networks
- information technology