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Enhancing Customer Support Services in Banking Using Generative AI.

Kanti DesirajuAnupriya Khan
Published in: TDIT (2) (2022)
Keyphrases
  • customer support
  • customer service
  • world wide
  • high tech
  • technical support
  • artificial intelligence
  • customer satisfaction
  • service quality
  • expert systems
  • call center
  • electronic commerce
  • service management