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Achieving Service Process Excellence With Connected Customer: A Winning Approach.

Samir YerpudeTarun Kumar SinghalHiren Rajeshkumar Rathod
Published in: Int. J. Inf. Syst. Supply Chain Manag. (2019)
Keyphrases
  • e learning
  • customer service
  • management system
  • design process
  • steady state
  • real time
  • neural network
  • genetic algorithm
  • web services
  • call center
  • product information