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Hiren Rajeshkumar Rathod
ORCID
Publication Activity (10 Years)
Years Active: 2019-2019
Publications (10 Years): 1
Top Topics
Customer Service
Call Center
Genetic Algorithm
Top Venues
Int. J. Inf. Syst. Supply Chain Manag.
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Publications
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Samir Yerpude
,
Tarun Kumar Singhal
,
Hiren Rajeshkumar Rathod
Achieving Service Process Excellence With Connected Customer: A Winning Approach.
Int. J. Inf. Syst. Supply Chain Manag.
12 (1) (2019)