Research on Telecom Customer Churn Prediction Method Based on Data Mining.

Xuechun Liang Shuqi Chen Chen Chen Taoning Zhang

Published in: ChineseCSCW (2019)

Keyphrases

data mining
prediction model
preprocessing
customer churn
clustering method
churn prediction
neural network
machine learning
data analysis
knowledge discovery
human computer interaction
prediction accuracy
data mining methods
evaluation method
knowledge discovery in databases