Are users more diverse than designs?: testing and extending a 25 years old claim.

Martin Schmettow Jop Havinga

Published in: BCS HCI (2013)

Keyphrases

end users
usability testing
user requirements
user interface
rapid growth
highly heterogeneous
novice users
database
user experience
test cases
user interaction
wide variety
information retrieval
databases
user satisfaction
information seeking
log data
software testing
internet users
multiple users