Markov Process Simulations of Service Systems with Concurrent Hawkes Service Interactions.
Andrew DawGalit B. Yom-TovPublished in: WSC (2023)
Keyphrases
- service systems
- markov process
- stationary distribution
- queueing model
- markov chain
- stochastic process
- service oriented
- queue length
- steady state
- service level
- web technologies
- enterprise systems
- queueing networks
- stochastic models
- heavy traffic
- random walk
- transition probabilities
- stochastic processes
- call center
- service selection
- arrival rate
- sufficient conditions
- dynamic programming