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Developing a smart system with Industry 4.0 for customer dissatisfaction.
Chun-Min Kuo
Wen-Yuan Chen
Chin-Yao Tseng
Chang Ting Kao
Published in:
Ind. Manag. Data Syst. (2021)
Keyphrases
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customer support
point of sale
electronic commerce
real world
high tech
case study
user satisfaction
world wide
customer satisfaction
neural network
genetic algorithm
database
website
customer service
customer knowledge