Value co-creation in maintenance services: case study in the mechanical industry.
Eduardo Luiz BraunGiancarlo Medeiros PereiraMiguel Afonso SellittoMiriam BorchardtPublished in: Bus. Process. Manag. J. (2017)
Keyphrases
- case study
- service oriented
- web services
- lessons learned
- financial services
- service providers
- business opportunities
- information systems
- service composition
- software maintenance
- context aware
- software development
- creation process
- end users
- real world
- service discovery
- tourism industry
- service oriented architecture
- development process
- open source
- service quality
- ubiquitous computing
- virtual enterprise
- location aware
- service management
- seamless integration
- distributed systems
- software engineering
- technological solutions
- supply chain