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Ordered Weighted Average Operators in the SERVQUAL and SERVPERF Scales.
Diego Baez Palencia
Juan Mariño Jiménez
Ernesto León Castro
Molina Reynier Ramírez
Giselle Pinochet Sánchez
Published in:
FNC/MobiSPC/SEIT (2022)
Keyphrases
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weighted average
weighted sum
service quality
morphological operators
multiple scales
neural network
partially ordered
expert systems
real time
building blocks
search space
ordered sets
individual classifiers
data structure
bayesian networks
case study
search engine
information retrieval
machine learning
data sets