Lost in the diffusion chasm: Lessons learned from a failed robot project in the public sector.
Jon AaenJeppe Agger NielsenPublished in: Inf. Polity (2022)
Keyphrases
- lessons learned
- public sector
- case study
- participatory design
- e government
- nsf funded
- information sharing
- public services
- future directions
- information and communication technologies
- public participation
- current practices
- public organizations
- public policy
- mobile robot
- electronic government
- environmental factors
- digital government
- project highlights
- inter organizational
- public administration
- government services
- current status
- design science
- data collection
- private sector
- project management
- knowledge management
- information technology
- real world